I got 3ds max 2012 and the SMD plugin. I imported multiple TF2 characters , but they all had these spikes coming out of them which is connected to their rig or something. I heard about this bug but have no idea how to fix it since I ama newbie to this program.
I heard converting them to OBJ files should work, but I have no idea how to do that either.
(The "insert image" appears broken all the time so I am just posting the ilnk here; http://imgur.com/TU6Xv
This is how my model looks like)