Well the "contact us " option is so far a flop. I asked about where to puchase the Horned Reaper figure and even included a link to what the product was. Unfortunately they didn't seem to understand that I wasn't looking for a game.
This is thier reply
Thanks for contacting EA Online Support!
We recommend that you visit the official sites http://easports.ea.com/
(for sports titles) and http://eagames.ea.com/
(for all other titles) for the particular game in question. Official sites offer exciting features such as tips & hints, downloads, message boards, various languages, tentative release dates, newsletters, as well as support.
For a complete list of games available through EA.com, please visit: http://www.ea.com/home/home.jsp?all#sort.
To purchase an EA title and for a complete listing of all available EA titles, please visit our online store at: www.eastore.ea.com.
Please keep in mind that the games listed on the website are the only games available through Electronic Arts.
For the most part, we only sell games that were produced within the last year. Unfortunately, if you are unable to find the game you are looking for on the EA Store, then we suggest you to try looking at software stores in your local area or other online retailers.
If there is anything else we can do to help, please let us know.
Thanks for your interest in EA."