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yukimusha's Avatar
Old (#1051)
Hello guys,

im having a problem with marmoset, last week i had windows xp and it worked well... then i change for windows 7 and here's the problem




thanks
Offline , null, 2 Posts, Join Date Jul 2012,  
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metalliandy's Avatar
Old (#1052)
Quote:
Originally Posted by yukimusha View Post
Hello guys,

im having a problem with marmoset, last week i had windows xp and it worked well... then i change for windows 7 and here's the problem




thanks
Make sure your drivers are up to date and it would be worth trying a fresh install of marmoset just to make sure
Offline , dedicated polycounter, 1,684 Posts, Join Date Mar 2007, Location United Kingdom (Hampshire)  
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yukimusha's Avatar
Old (#1053)
that was the problem, thanks!
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Soul_of_Solace's Avatar
Old (#1054)
Hello everyone,

So I've been trying out Marmoset and it was working quite well for a bit, but lately I've been encountering this error and crash a lot when trying to load a particular scene/mesh/material:

The only thing I can think of that is different about when I encounter this error is that the mesh/material in question within the scene is utilizing Displacement (with lots of Tessellation) compares to other assets I've had no problems with in the toolbag.

I definitely have the latest Nvidia driver installed (301.42 from May) as well. Appreciate any ideas on what this is. I can of course re-create the mesh and scene with no issue, so it's not deal-breaking, but it is a bit of an annoyance.
Offline , spline, 125 Posts, Join Date Aug 2010, Location San Francisco Bay Area  
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gilesruscoe's Avatar
Old (#1055)
i got that error a few times when trying to import a model with more than 1 UV set on a single piece of geo. try deleting UV sets maybe
Offline , dedicated polycounter, 1,670 Posts, Join Date Dec 2010,  
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soviet_deso's Avatar
Old (#1056)
Is there still a way to increase shadow resolution like in a previous version?

EDIT: Never mind i went through the thread and it answered my question.

Last edited by soviet_deso; 07-27-2012 at 11:44 AM..
Offline , null, 1 Posts, Join Date Dec 2005,  
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SnowInChina's Avatar
Old (#1057)
did the license transfer utility get fixed ?
last time i tried to switch my license from laptop to desktop i had to contact support =(
and now that i finished moving i would like to use my desktop again
Offline , triangle, 427 Posts, Join Date Sep 2009, Location Germany  
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dirigible's Avatar
Old (#1058)
Sorry if this has been asked before, but has anyone else had this problem, or know the solution? A lot of the time when I mirror uvs on a model I get a crazy seam that doesn't seem to follow either the geometry or the texture.
Offline , triangle, 410 Posts, Join Date Jul 2010, Location Texas  
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metalliandy's Avatar
Old (#1059)
Quote:
Originally Posted by dirigible View Post
Sorry if this has been asked before, but has anyone else had this problem, or know the solution? A lot of the time when I mirror uvs on a model I get a crazy seam that doesn't seem to follow either the geometry or the texture.
Make sure that the mirrored UV's are offset out of the main UV area. That should fix it.
Offline , dedicated polycounter, 1,684 Posts, Join Date Mar 2007, Location United Kingdom (Hampshire)  
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Froyok's Avatar
Old (#1060)
Just for you guys, the 1.06 is out.

http://www.marmoset.co/toolbag/history

Quote:
Version 1.06 - August 1st, 2012

Features Added:

  • Progress bar for 360 shots
  • Silent installation option (use /S)
Bug Fixes:

  • Stability fixes for AMD GPUs
  • Stability fixes for tessellation/displacement
  • Fixed loading of certain PSD files
  • Fixed alpha channel in 360 shots
  • Loading unrecognized files through the “open mesh” dialog no longer crashes
  • Fixed some cases of undue light flickering
  • Dynamic light translucency now respects light gels
  • Dynamic lights now interact better with skin scatter smoothing
  • Translucency now behaves better in ambient lighting conditions
  • Default material fixed to always display correctly
  • Tooltips no longer show in screen shots
Online , polycounter, 804 Posts, Join Date Jun 2010, Location Namur, Belgium Send a message via MSN to Froyok Send a message via Skype™ to Froyok  
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dirigible's Avatar
Old (#1061)
Thanks, metalliandy!
Offline , triangle, 410 Posts, Join Date Jul 2010, Location Texas  
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SnowInChina's Avatar
Old (#1062)
does anybody else have a problem tranfering the license from one pc to another ?
Offline , triangle, 427 Posts, Join Date Sep 2009, Location Germany  
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metalliandy's Avatar
Old (#1063)
No problem, dirigible

@SnowInChina,
It depends, but you can't transfer the licence to another PC without deactivating the current install (as each key is locked to your hardware)

If you have reinstalled windows or your hard drive has crashed, then you will need to email them to get a new key.

Are you following the license transfer info on page 22 in the Marmoset docs?
Offline , dedicated polycounter, 1,684 Posts, Join Date Mar 2007, Location United Kingdom (Hampshire)  
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SnowInChina's Avatar
Old (#1064)
yes, iam
the thing is

i start the license transfer tool, give my new hardware fingerprint and then it crashes without providing me a new key, but it still deactivates my old one
Offline , triangle, 427 Posts, Join Date Sep 2009, Location Germany  
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metalliandy's Avatar
Old (#1065)
Quote:
Originally Posted by SnowInChina View Post
yes, iam
the thing is

i start the license transfer tool, give my new hardware fingerprint and then it crashes without providing me a new key, but it still deactivates my old one
Hmm, I would email them with the fingerprint to get a new key.
I really don't know how to fix the issue you are having
Offline , dedicated polycounter, 1,684 Posts, Join Date Mar 2007, Location United Kingdom (Hampshire)  
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Zin83's Avatar
Old (#1066)
I can't seem to render dynamic lights in marmoset. Everytime I go to add a new light the user interface goes blank. There are no menus on screen. I don't get an error message. Im using an ATI Radeon HD 7850 graphics card. Is this just a graphics card problem?
Offline , null, 23 Posts, Join Date Jan 2009,  
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ljsketch's Avatar
Old (#1067)
anyone know how to simulate glass in marmoset? I tried using the complex shader but it doesnt keep the color I want on the model.

ComplexRefraction




PhongEnvironment
Offline , spline, 125 Posts, Join Date Sep 2011, Location Texas  
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allaze-eroler's Avatar
Old (#1068)
it look like i got some problem with the download system... i did enter my email but nothing come in my inbox... it was a bug ? i didn't have any problem with my email, i wonder why ? i guess because my email is from orange.fr
Offline , spline, 119 Posts, Join Date Jun 2011,  
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DRSpaceman's Avatar
Old (#1069)
Quote:
Originally Posted by leoartz View Post
Hello,

Iam currently having problem with my alpha planes. This seems to me like its the Alpha Sorting Issue. However It displays fine inside Marmoset viewport with Alpha to Coverage turned on but Doesnt work when i take a screenshot ( Render )

Here are few images to explain further

t would be great if anyone could help. Thank you

Girish
I've run into this problem before and my suggestion would be to turn on both 'Use Alpha Testing' and 'Use Alpha-to-Coverage' but ramp up the 'Alpha Threshold' to around 0.15 or higher - not too high though, because your mesh will disappear. Also, make sure you set the blend mode to 'Alpha' - this is vital. Hope this helps.


Quote:
Originally Posted by Zin83 View Post
I can't seem to render dynamic lights in marmoset. Everytime I go to add a new light the user interface goes blank. There are no menus on screen. I don't get an error message. Im using an ATI Radeon HD 7850 graphics card. Is this just a graphics card problem?
I'm having the same issues as you Zin83, and this is especially annoying since I've recently bought a new graphics card - ATI Radeon HD 7770. I never had any problems with the UI or mesh disappearing with my previous card (Nvidia 9600GT), or the ATI HD 5570. I've emailed a bug report to the Marmoset team in hope that they'd fix the issue. Will report back if and when I recieve a reply.

The other minor issue I've encountered since installing the new card is the UI now appears 'washed out'. Again, never had this issue with either the Nvidia card (9600GT) or ATI card (HD 5570).



I've figured that it must be a compatibility issue Marmoset has with newer ATI cards (7000 series), since trying to fix it by uninstalling / reinstalling marmoset and updating to latest and beta drivers. Despite this everything else works perfectly, apart from the custom lights feature mentioned above.
Offline , null, 5 Posts, Join Date Aug 2012, Location Melbourne, Australia Send a message via Skype™ to DRSpaceman  
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Joopson's Avatar
Old (#1070)
Boy, I love that new icon!
Andrew Leslie - Environment and Prop Artist
My Portfolio
Works In Progress
Looking for freelance work.
Offline , polycounter, 1,119 Posts, Join Date Dec 2006, Location Los Angeles  
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womball's Avatar
Old (#1071)
Does using alpha blend, with properly sorted alpha meshes produce a cleaner look in marmoset? I am currently trying to update to the latest one, but have some license issues they are taking care of.
Offline , spline, 101 Posts, Join Date Oct 2010, Location Delaware  
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Monophobe's Avatar
Old (#1072)
Hi all,

Trying out Marmoset for the first time and running the 30day trial of 106. I knocked up a very quick rock in zbrush as a test piece to bake and got my maps from xNormal. Using the xNormal 3d viewer everything is fine, however in marmoset I was getting seams so I figured flipped channel or something was to blame. No success with changing any settings or maps, but now it appears that there is something else to blame.

I downloaded the trial of Marmoset at work, wondering if something was amiss on my home setup, but this time I had re-exported the low res from max (2009) with the mesh scaled up and the XForm reset. This version of the low res works fine in marmoset, no seams. Trying to reproduce this on my home machine however and things remain broken.

Importing this working version of the mesh into max and re-exporting causes it to again be broken and display seams. The 2 meshes also look different in marmoset as soon as I load them in (i.e. with no textures applied). I'm definitely exporting with my smoothing groups (per UV island), and I can't see any other settings that could be causing this to happen, but I can't for the life of me get a working version exported correctly on my home machine. I'm also getting fluctuating file sizes (1st image 20kb, 2nd image 27kb, 3rd image 18kb)

Any help would be greatly appreciated. Cheers.

Offline , vertex, 35 Posts, Join Date May 2010, Location England  
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DRSpaceman's Avatar
Old (#1073)
Quote:
Originally Posted by DRSpaceman View Post
I'm having the same issues as you Zin83, and this is especially annoying since I've recently bought a new graphics card - ATI Radeon HD 7770. I never had any problems with the UI or mesh disappearing with my previous card (Nvidia 9600GT), or the ATI HD 5570. I've emailed a bug report to the Marmoset team in hope that they'd fix the issue. Will report back if and when I recieve a reply.
I got an email back from them and they said Marmoset has been tested on Radeon 5000 and 6000 series cards, not yet on the 7000 series of cards though. They're concerned about it and looking into a fix for it. I'll post back here once I've gotten another response.
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Zin83's Avatar
Old (#1074)
Thanks Spaceman. Its good to know that they are aware of it now.
Offline , null, 23 Posts, Join Date Jan 2009,  
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DRSpaceman's Avatar
Old (#1075)
No problem man, and yeah I was pretty happy with their quick response and care taken in regards to the matter
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